Technical Support

We're committed to helping you integrate ReoGrid successfully into your project.

Free Support

Available to all users at no cost. Great for general questions, bug reports, and community knowledge sharing.

Contact Us

For sales inquiries, product materials, or general questions.

GitHub Community

Connect with ReoGrid users worldwide. Ask questions, report bugs, and share solutions.

GitHub Issues

Paid Support Plans

Professional assistance for teams integrating ReoGrid into production applications.

Standard Technical Support

Annual plan · up to 60 tickets/year

$500

USD / year

Our support team assists you with any technical questions or issues you encounter while integrating or using ReoGrid. Available to all customers — including Community edition users who need a support plan.

Who Any ReoGrid customer (paid or community edition)
Duration 12 months from purchase date
Tickets Up to 60 tickets per year (use-it-or-lose-it)
Method Dedicated ticket portal (account required)
Renewal Purchase a new plan before expiry to continue

Buy Support Plan — $500/year

Customize Development & Professional Services

Custom quote — starting from $5,000

Need more than standard Q&A support? We offer hands-on implementation work tailored to your project — from feature development to full OEM integration assistance.

Services include

Custom sample code and implementation tailored to your requirements
Feature extension and custom development
OEM integration and white-label assistance
Architecture consulting and onboarding
.NET Framework targeting and compatibility adjustments

Not sure if Standard Support is enough, or need a custom quote? Tell us about your project and we'll recommend the right approach.

Inquire About Professional Services

Frequently Asked Questions

Can I use the Community edition in a commercial product?

Yes. The Community edition is MIT-licensed and free to use in any project, including commercial applications. However, it uses an older version of ReoGrid. For the latest features and a dedicated commercial license, consider Professional or Enterprise.

What does "development devices" mean in the license?

It refers to the number of developer machines that may have ReoGrid installed for development purposes. Deployment to end-user machines is unrestricted for all paid editions.

How do I extend technical support after the initial period?

You can purchase a Standard Technical Support plan ($500/year) directly from this page. It covers up to 60 support tickets per year via our dedicated ticket portal.

Is WPF support included?

Yes. Both WinForms and WPF editions are available across all paid tiers. Contact us to discuss the right combination for your project.

Do you offer refunds?

Please contact us to discuss your situation. We handle refund requests on a case-by-case basis.

Still have questions?