ReoGrid logo ReoGrid

Privacy Policy

Last updated: March 2026

1. Introduction

UNVELL Inc. ("we", "our", or "us") operates the ReoGrid website at reogrid.net. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

2. Information We Collect

Information you provide directly

  • Contact inquiries: When you contact us via the contact form, we collect your name, email address, and the content of your message.
  • Purchase information: When you purchase a license, we collect the information necessary to process your order (name, email address, billing information). Payment processing is handled by a third-party payment provider; we do not store your full credit card details.
  • Trial requests: When you request a trial version, we collect your name and email address.

Information collected automatically

  • Usage data: We may collect standard web server logs, including IP addresses, browser types, referring pages, and pages visited, for the purpose of operating and improving the site.
  • Cookies: We may use cookies or similar technologies for essential site functionality. We do not use cookies for behavioral advertising.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process and fulfill license purchases
  • Send license certificates and product download links
  • Provide technical support during your support period
  • Send important product updates or security notices (you may opt out at any time)
  • Improve our website and services
  • Comply with legal obligations

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business (such as payment processors), provided that those parties agree to keep this information confidential. We may also disclose your information when required by law.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Purchase records are retained for accounting and legal compliance purposes.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise these rights, please contact us at info at unvell.com.

8. Third-Party Links

Our website may contain links to third-party websites (such as GitHub or NuGet). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy, please contact us: